
The perfect bathroom remodel. Everything was going exactly the way it was supposed to go. The customer had the plumber come in, the plumber is one of my friends and he does a great job. Then they had us do the demo and install the tile in the shower and the tile on the floors and paint the walls and fix some drywall. Everything is done. Perfect. Customer is happy. She pays me the rest of the money owed for the bathroom remodeling. I leave the job and wake up the next morning to a text message from the customer saying her husband is not happy with the interior painting on the bathroom remodel that we did. He said there were drips and that I applied the coats of paint too fast. He then proceeded to tell me that he didn't trust me to come out and paint the wall again, he wanted me to hire a different painting company to come out and fix the wall. Not only that, he also wanted the wall skim coated, which was for sure not in the original quote!! In the end the customer won, losing a little money is ok at the end of the day. When I leave a job I know it will be perfect, this is my goal in every remodeling project and home renovation that I complete. It doesn't matter if it is interior or exterior painting, tile or laminate flooring, custom wood countertops or granite or quartz countertops. If we agree to do a kitchen remodeling project or a bathroom remodeling project for a customer in West Palm Beach. It will turn out 100% perfect, sometimes people try to get things they didn't pay for, that is ok. I am a man of my word and every single remodeling job that Love By Design takes on will be done to perfection. Love By Design is the #1 kitchen and bathroom remodeling company in West Palm Beach for a reason and we will continue to hold that spot of best remodeling company in the area for as long as I can help it. Love By Design is the best home remodeling company in West Palm Beach, period!
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